Our permanent goal is to ensure that you enjoy a pleasant experience with NATVRAL LAVDE products….
If any of our products do not meet your expectations, please let us know so we can respond in the most appropriate way possible.
If you wish to make a claim, you can do so using any of the following options.
- By email to our “ customer service”.
We will respond to you within a maximum of two business days.
– Do you want to make a complaint about an order or shipment and prefer to speak directly with us? Call us at +34 633 18 89 64.
– Likewise, we inform you of the existence of a Platform for online conflict resolution, created by the European Commission and which you can access through the following link: http://ec.europa.eu/consumers/odr/.